Privacy Policy

Privacy Policy

Halcyon Electronics, LLC d/b/a Electronic Surplus and/or its subsidiaries, affiliates, divisions and related companies (collectively called the “Company”) knows that you care how information about you is used and shared. Protection of your information and privacy is a priority of the Company. This Privacy Policy explains the collection, use, and disclosure of information that may be collected by Company when you visit and/or use of the Company’s website located at www.electronicsurplus.com and all associated sites linked to it by the Company (collectively called the “Site”) or when you contact the Company by mail, electronic mail, fax, telephone or in any other manner. By visiting and/or using this Site or communicating with the Company in any other manner, you are accepting this Privacy Policy.

You acknowledge and agree that transmissions via any manner, especially the Internet, are never completely private or secure and may be read or intercepted by others, notwithstanding the Company’s use of encryption or other security measures. Therefore, you understand and AGREE THAT YOUR SUBMISSION OF any INFORMATION to the Company IS AT YOUR SOLE RISK, AND COMPANY HEREBY DISCLAIMS ANY AND ALL LIABILITY TO YOU FOR ANY LOSS OR LIABILITY RELATING TO SUCH INFORMATION IN ANY WAY.

1) THE TYPE OF INFORMATION WE COLLECT AND HOW WE USE IT:

Information You Provide: When you make a product purchase you will be asked to provide your name, billing address, shipping address, phone number(s), email address, contact preferences and credit card information (hereinafter collectively called “Personally Identifiable Information” or “PII”). We use your PII to process your order, to respond to you, to customize and continually improve your shopping experience on the Site and to otherwise communicate with you. Company will not knowingly provide your PII to third parties except as noted in this Privacy Policy. For service purposes we may also ask for product serial numbers, registration information, date of purchase and information related to the product. Occasionally, we may also ask you to participate in an on-line survey or to provide additional optional information for market research purposes, such as your occupation, gender, age range, other products you use, etc. so we can gain a better understanding of our customers and thus provide more valuable products and services. We may also use your PII and/or any other information you have provided for internal auditing, research, and analysis to improve the Site and our operations. Company also collects the information supplied by the sender of the "contact us" form in order to establish and maintain relationships with customers and potential customers.

Automatic Information: In order to provide customizable and personalized products and services, Company uses cookies and other technologies to receive, store and sometimes track information about its Site users. A cookie is a small amount of data that is sent to the user’s browser from a web server and stored on the user’s computer hard drive. Cookies and other technologies help us understand which parts of our Sites are the most popular, where our visitors are going and how much time they spend there. Cookies also allow us to study traffic patterns on our Site and the effectiveness of our customer communications. This enables us to improve our Site, to customize your experience and to provide greater convenience each time you interact with us. Company also uses this data to assemble broad demographic and general information about its customers and its customers’ activities on the Site in order to ensure that customers only receive the most relevant, targeted offers and useful information from Company and to understand which parts of the Site and products are of most interest to them. Areas of the Site where users are prompted to login or that are customizable require acceptance of cookies. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject all cookies, you will be unable to use those Company services that require the use of cookies in order to participate.
E-mail Communications: Company uses email links located on various pages of the Site to allow you to contact Company with questions or comments you may have. Email communications and the ideas sent to Company in these email communications become the property of Company. Company uses the email communications to evaluate and improve its products, services and Site. Company also may save these email communications for future reference or use.

2) HOW WE PROTECT YOUR PERSONAL INFORMATION:

Company undertakes substantial efforts to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction. Company will not knowingly allow access to this information to anyone outside the Company except as permitted herein.
The Company uses Secure Sockets Layer (SSL) encryption on all web pages where personal information is required. To make purchases from the Site, you must use an SSL-enabled browser in order to protect the confidentiality of your personal and credit card information during transmission over the Internet. We transmit the entire credit card number to the appropriate credit card company during order processing but we only reveal the last four digits of your credit card numbers when confirming your order. You can also help protect your personal data by using a secure web browser and signing off of the Site when finished.

3) WHEN WE DISCLOSE YOUR INFORMATION

Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below and with the Company’s affiliates or subsidiaries, which are either subject to this Privacy Policy or follow practices at least as protective as those described in this Privacy Policy.
Third-Party Service Providers: We may employ other companies and individuals to perform functions on our behalf, such as fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, and providing customer service. They have access to your information to the extent needed to perform their functions, but they may not use your information for any other purpose and are obligated to protect your information in accordance with this Privacy Policy.

Business Transfers: In the event Company or substantially all of its assets are acquired by another person or entity, then the customer information will generally be part of the transferred business assets, but will remain subject to this Privacy Policy, unless, the customer otherwise consents.

Disclosure for Legal Purposes: At times, we may be required by law or litigation to release your information. We may also be required to disclose information about you for national security, law enforcement, or other issues of public importance and/or to protect the rights, property or safety of the Company, our employees, customers, users, visitors, others and the public. This disclosure may include exchanging information with other companies and organizations for fraud protection and credit risk reduction. Company also reserves the right at all times to preserve any transmittal or communication by you with Company and to disclose any information that Company deems necessary to (a) comply with any applicable law, regulation, legal process or governmental request; (b) enforce the Terms of Use Agreement related to the Site; and (c) respond to claims that any such data violates the rights of others.

With Your Consent: If Company needs or wants to make any disclosure other than as permitted under this Privacy Policy, then Company will give you notice of the same and you will have an opportunity to choose not to share the information.

4) CHILDREN

Company does not sell products for purchase by minors. If you are under 18 years of age, you may use Site only with the involvement of a parent or guardian. In the event that Company receives information that establishes that a customer is under the age of 18, Company will delete all information in its databases about that customer and prohibit any future use of the Site by that person. If you believe Company has any information from or about anyone under 18, please contact us at the address listed below.

5) POLICY CHANGES

The foregoing Privacy Policy is effective as of January 1, 2010. Company reserves the right to change this Policy at any time, for any reason and therefore, you should check the Site frequently to see any recent changes. When we change this Policy in a material way, a notice will be posted on the Site along with the updated Privacy Policy. Your continued use of the Site following the posting of changes will mean you accept those changes. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you. If you have questions or concerns about this Privacy Policy or data processing, please contact us at sales1@electronicsurplus.com.
This Agreement was last revised and posted on the Site on January 31, 2010 to be and have effect from that date forward.
Copyright © 2010 Lektronics, LLC. All rights reserved.

6) Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

7) HOW WE USE COOKIES

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

8) Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

9) CONTROLLING YOUR PERSONAL INFORMATION

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at shipping@electronicsurplus.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Electronic Surplus 8755 Munson Road #6 MENTOR, OH 44060.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

10) LIST OF COOKIES WE COLLECT

The table below lists the cookies we collect and what information they store.

COOKIE nameCOOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.
GOOGLE ANALYTICS Google analytics data services. 

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