Return and Refund Policies

If a product offered by Company is not as described, your sole remedy is to return the product in unused condition.  All product returns must be authorized by the Company within fifteen (15) calendar days of the invoice date.  You must return the product to the Company within fourteen (14) calendar days of the issuance of the RMA from the Company.  All products must be packed in the original packaging including any accessories, manuals, documentation, and registration that shipped with the product.  You will be responsible for any loss or damage to the product during return shipping and the cost of freight.  Company will assess a 15% restocking fee on any returned product.  This fee will not apply to products returned for exchange or replacement.  All refunds will be based on your original method of payment.  Shipping fees are not refundable.  All authorized defective returns which are timely returned will be replaced or repaired, at Company’s sole discretion.  Products purchased under specific government or education contracts and or regulations may be subject to different return policies. Please see our customer service page for terms of use.

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